purplecthulhu

Today was always going to be odd. I finally got fed up of using a too-low occasional table to rest my laptop on when using it at home, and have bnought the desk I've been promising myself since I moved in. The delivery was meant to be between 8am and 12pm today.

So I knew the day would be odd, with probably not much time spent at work, since I'll be catching at train at 4:30pm to head for Cardiff and the weekend.

Its now nearly 3pm, and the desk is still not here.

I've spoken to the furnature company, and they've been chasing the deliverers. It seems the driver's mobile phone is turned off, so they can't find out what's happened. Fortunately it seems that the porter here can accept delivery as long as it arrives before 5pm, but that's hadly the point.

I am rather annoyed. This is 3 hours late, and the delivery people seem to be making no effort to let their customers, or even their bosses, know what's happening.

This is the real downside of ordering on the internet and of not having a car. I can't go somewhere, buy it, and take it home if it isn't man portable. I'm dependent on other people doing what they say they will and, too often, that just doesn't work.

Distribution and delivery are the key failure point in the 'new economy' and is something that must be solved properly. I've suffered quite a few delivery issues since I moved here which highlight this issue, and I'll probably suffer quite a few more.