posted by [identity profile] purpletigron.livejournal.com at 07:45am on 03/01/2003
[Training not making money in the short term] This is probably why, in my experience, the public sector has a generally positive attitude toward training.

(Aside: As [livejournal.com profile] purplecthulhu points out, there is no one Monolithic Public Sector, certainly not now. There is, of course, no one Monolithic Private Sector, either.)

Your experience sounds positive :-)

It tends to hold on to its employees for longer, does financial planning several years ahead and is not generally out to make a profit.

We could say that there are two main classes of reasons for doing a thing:
  • For the thing itself
  • As a means to some other end

The primary goal of `the private sector' is to make financial profits - any commercial, business or industrial activity is in itself secondary, `merely' a means to the profit. This is frequently rationalised in terms of fiscal probity. It is true that there is a physical `conservation of resources', and financial accounting is a way to ensure that the resources are available for an activity to continue. But money is only a simple, flawed analogue for "the things that `we' really need and want", such as having a good quality of life, and keep our training up-to-date.

The primary goal of the public sector is slightly harder to define: "To provide the services needed by society as a whole?" Because the thing itself should now be the motivation, there ought to be better balance in the public sector: between the needs of the many and of the few, between long and short term, between work and life etc. Unfortunately, the principle of conservation of resources can be forgotten.

There is also a diverse `non-profit' sector, where strange mixtures of commercial principles, public service, gift economics, obsession and so on, uneasily co-exist.

There are goals and tasks, there are resources, and there are people. The needs, wants, potential benefits and resources have to be co-ordinated among the people. There are many different ways of achieving that co-ordination, partly depending upon the weight given to the different aspects of the problem.

Are the kind of training programmes which [livejournal.com profile] purplecthulhu might consider acceptable actually going to make significant financial profit for the directors and shareholders of any given company? Of course, without a reliable accounting mechanism, no one is really going to know what is the financial benefit to a company of employee training! But in any case, the employees are not necessarily shareholders - an employee accepts their wage as their main benefit from the activities of the company.

I think there is slow progress toward training being seen in a positive light in business.

This might only be a fashion? Why should there be a permanent, irreversible change in business lore?

more managers now realise that an educationally stagnant workforce is just plain uncompetitive, or that buying in expertise can cost more than growing it.

(Must ... not ... upchuck ... at ... this ... verb ... `to grow expertise'... :-)

Sometimes, an educationally stagnant workforce probably is competitive - in a technologically stagnant industry, perhaps?
 
posted by [identity profile] purplecthulhu.livejournal.com at 09:12am on 03/01/2003
For many companies, training is more defensive than offensive - it doesn't make more money, but prevents money being lost. This would be especially true in fast changing fields, but that's more and more true of the whole of industry these days.

Thus an employee could be thought of as an expensive production machine. It needs constantly feeding with raw materials (ie. wages), but occasionally needs a service and an upgrade to keep it working properly, or to improve it to keep up with the new models being used by a competing company (ie. training and promotion).

The traditional view in British industry, at least, was to keep the proles working for them as supine as possible. So you didn't train them because they then might be more desirable in the job market. But that view may be changing.

Hopefully there'll be some British industry left by the time it really sinks in!
 
posted by [identity profile] major-clanger.livejournal.com at 03:36pm on 06/01/2003
Well, I loathe management-speak, but 'growing' expertise is actually a pretty good metaphor. A person's knowledge and abilities have to be nurtured with care and over a fair amount of time to develop them properly. Such attributes are not commodities that can be ordered on some sort of just-in-time-delivery basis; they are qualities that a manager must encourage and improve in a planned manner as an investment against the time they will be needed. If more managers thought of employee skills as something they were responsible for growing themselves rather than buying off the shelf then they might find they got a better product at the end. (Rather like homegrown versus supermarket veg, perhaps!)

MC
 
posted by [identity profile] purpletigron.livejournal.com at 12:25pm on 07/01/2003
Well, alright then :-) But it still grates on my ears ... because `growing' is naturally a passive, not an active verb, perhaps? `Nuturing' is better, if a little... saccharin.
Why not try and say it in Plain English, though?

"Make sure that the people in your company can keep improving their knowledge and abilities."

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